Return Policy

Find Your Perfect Match at Mount Adams

Discover the Perfect Yoga Mat for Your Practice

At Mount Adams, we understand the importance of finding the perfect yoga mat that suits your needs and enhances your practice. We are committed to helping you find "The One," even if it takes a few tries. That's why we offer our unique Perfect Match program.

Perfect Match Program

Not sure if a mat is right for you? No worries! With our Perfect Match program, if you find that a mat is just not right for you, or does not work for your needs, simply contact us at [email protected] to return it and try a new one. We will send you a return shipping label, as well as instructions on how and where to send your package.

60-Day Return Policy: You have 60 days after receiving your item to request a return. Wholesale and bulk orders are not eligible for the Perfect Match program.

Wholesale and Bulk Orders

For orders over $400, we also have a 60-day return policy. To be eligible for a return, your item must be in the same condition that you received it, unused, unopened, and in its original packaging.

To start a return, contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Contact Us

For any return questions, you can always reach out to us at [email protected].

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Unfortunately, we cannot accept returns on clearance items or gift cards.

Exchanges

Due to the timeline for processing an exchange and the limited nature of most of our inventory, we don’t offer exchanges. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Explore Our Collection

Ready to find your perfect yoga mat? Explore our collection and discover a range of mats designed to suit every practice and preference. From eco-friendly materials to non-slip surfaces and stylish designs, we have the perfect mat waiting for you.