Shipping Information - Mount Adams

Enjoy Free Shipping on All Orders!

At Mount Adams, we offer free shipping on every order to make your shopping experience even better.

Business Days and Order Processing

• Business Days: Our business days are Monday through Friday, excluding national holidays.
• Order Processing: Orders placed before 2 pm EST on business days are processed and shipped the same day. Orders placed on weekends, holidays, or after 2 pm EST will be shipped the following business day.

Shipping Confirmation

• Order Confirmation: You will receive a confirmation email once your order is submitted.
• Tracking Information: An email with your tracking number will be sent once your order is shipped.

Shipping Details

• Physical Address Required: We require a physical address for shipments; PO Boxes are not accepted.
• Shipping Area: We currently ship only to the continental United States using FedEx Ground.

Estimated Shipping Time

• FedEx Ground Shipping Time: Shipping times are estimated in business days and exclude weekends and holidays. All orders are shipped from our warehouses in Charlotte, North Carolina.
• Note: Shipping times are not guaranteed, and delays can occur.

International Shipping

• Current Availability: We currently ship only to the continental United States.
• Shipping Quote: Please contact us for a shipping quote if you need international shipping.

Expedited Shipping

• Availability: Although expedited shipping is not our usual practice, we understand that urgent situations may arise.
• Request Process: Submit a request for an expedited shipping quote by calling us.
• Request Deadline: Requests must be submitted by 1 pm EST to be processed and billed the same day.
• Expedite Fee: We reserve the right to charge up to an additional 10% expedite fee for all expedited shipments.

Need Assistance?

If you have any questions, please reach out to us at [email protected] or give us a call. Your satisfaction is our top priority.